Frequently Asked Questions
Everything you need to know before your visit to Tomy B. Salon in Williston Park, Long Island.
Before Your Appointment
What should I expect at my first appointment?
Every new client starts with a complimentary consultation. Tomy will personally assess your hair’s condition, discuss your history and goals, and recommend a personalized treatment plan. There’s no pressure and no obligation — it’s simply a conversation about what’s possible for your hair.
Do I need to do anything to prepare for my visit?
Come with your hair in its natural state if possible — no need to wash or style it beforehand. If you have photos of colors or styles you like, bring those along. Most importantly, be honest about your hair history (previous treatments, color, chemical services) so Tomy can give you the best advice.
How long will my appointment take?
It depends on the service. A consultation is about 15–20 minutes. A lipid complex treatment runs 45–90 minutes. Color services can take 1.5–3 hours depending on complexity. Tomy will give you an accurate time estimate during your consultation so you can plan accordingly.
Is the consultation really free?
Yes — always. We believe you should understand your options and feel comfortable before committing to any service. There’s never a charge for the initial consultation and never any pressure to book.
What We Offer
What services does Tomy B. Salon offer?
We specialize in lipid complex and collagen hair treatments, Italian-made pure pigment hair color, color correction, precision dry haircuts, hair loss and thinning restoration, and 100% human hair extensions. Every service follows the Tomy B. Method: treat first, then color, then cut.
What is the Tomy B. Method?
It’s our signature approach to hair care. We always treat your hair first with a lipid or collagen treatment before doing any color or cutting. This restores the protective fatty acid layer that keeps hair healthy, ensures color takes better and lasts longer, and leaves your hair in better condition after every visit — not worse.
What makes your treatments different from other salons?
Our lipid complex and collagen treatments are developed in partnership with two laboratories in Italy. They’re exclusive to Tomy B. Salon — you literally cannot get them anywhere else on Long Island. These aren’t masks or conditioners; they’re professional therapies that restore hair health at the molecular level.
What’s the difference between the lipid complex and collagen treatments?
The lipid complex treatment ($150) focuses on restoring moisture and the protective fatty acid layer — ideal for dry, damaged, or over-processed hair. The collagen treatment ($350) targets elasticity, strength, and volume — best for thinning, aging, or severely damaged hair. Tomy will recommend the right one based on your assessment.
What’s special about your hair color?
Our color is custom-formulated in Italy using pure pigments at the highest concentration available. We never use bleach, PPDs, or harsh chemicals. The result is richer, more vibrant, multi-dimensional color that enhances your complexion and doesn’t damage your hair. Combined with our pre-color treatment, your hair actually gets healthier with each color appointment.
Can you fix bad hair color from another salon?
Yes — color correction is one of our specialties. Tomy has 25+ years of experience fixing brassy tones, uneven highlights, banded color, box dye damage, and more. Book a free consultation and he’ll give you an honest assessment of what’s possible, how long it will take, and what it will cost.
Do you help with hair loss and thinning?
Absolutely. We’re the only salon on Long Island offering medical-grade hair restoration treatments. Whether your hair loss is caused by genetics, hormones, stress, medication, or chemotherapy, our lipid and collagen therapies strengthen existing hair and create the optimal environment for new growth. The initial consultation is always free.
Why do you cut hair dry?
Because wet hair behaves differently than dry hair. When we cut your hair dry — the way you actually wear it — we can see exactly how each strand falls naturally. This allows us to create precise, face-framing shapes that look just as good on day 30 as they do on day one.
Costs & Payment
How much do your services cost?
Here are our starting prices: Lipid Complex Treatment ($150), Collagen Infusing Treatment ($350), Scalp Treatment ($85), Base Color ($125+), Full Highlights ($200+), Partial Highlights ($150+), Balayage ($250+), Toner ($75+), Women’s Dry Haircut ($65+), Men’s Haircut ($45+). Color correction pricing varies and requires a consultation. Visit our Services page for the full menu.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) and cash.
Do you offer gift certificates?
Yes! Gift certificates are available in any amount — perfect for birthdays, holidays, or anyone who deserves a great hair day. Call us at 516-621-4100 or stop by the salon to purchase.
Can I buy your products to use at home?
Yes — we carry our Italian-made lipid complex and collagen treatment products for at-home use, along with our professional shampoos, conditioners, and styling products. You can purchase them at the salon or visit our online shop.
Getting Here
How do I book an appointment?
You can book by calling 516-621-4100 or by filling out the form on our Book Now page. We’ll get back to you within one hour during business hours. If you reach out after hours, we’ll contact you first thing when we’re back in the salon.
Where is Tomy B. Salon located?
We’re at 113 Hillside Ave, Williston Park, NY 11596 — right in the heart of Williston Park with free parking outside the door. We’re easily accessible from anywhere on Long Island, with clients coming from Manhasset, Great Neck, Garden City, Old Westbury, Jericho, Syosset, Woodbury, Huntington, and beyond.
What are your hours?
We’re open Thursday and Friday from 10:00 AM to 7:00 PM. We’re closed Saturday through Wednesday.
Do you accept walk-ins?
Walk-ins are welcome when availability allows, but appointments are strongly recommended to ensure we can give you the time and attention you deserve. Call ahead at 516-621-4100 to check same-day availability.
Is there parking available?
Yes — free parking is available right outside the salon on Hillside Ave. Street parking is usually easy to find in Williston Park.
What’s your cancellation policy?
We understand plans change. We ask for at least 24 hours notice if you need to cancel or reschedule. This allows us to offer the time slot to another client. Please call 516-621-4100 to make any changes to your appointment.
Still Have Questions?
We’re happy to answer anything. Call us, email us, or book a free consultation and ask Tomy in person.