Tomy B. Salon is committed to providing a warm and welcoming atmosphere. The following Salon Policies are intended to enhance everyone’s experience with us.
Please arrive on time for your salon service appointment.
As a courtesy, we attempt to confirm all appointments. You are invited to telephone, as well, prior to your appointment to confirm exact times, services, and ask any questions you may have.
We understand that sometimes being late is unavoidable. However, depending on circumstances, we may be forced to shorten or reschedule your service.
We have reserved time and space especially for you and require 24 hours notice for all other appointment cancellations. If less than the required notice is given, we reserve the right to charge 50% for the full scheduled session.
If for any reason Tomy B. Salon needs to reschedule or cancel an appointment, as much advance notice as possible will be given.
A credit card or gift card may be required to reserve appointments at our discretion.
We are constantly expanding our services to bring you the latest and greatest. Although we make every effort to keep our website and menu updated, please note that prices and services are subject to change at any time.
Prices do not include gratuities.
Tomy B. Salon accepts Visa, Master Card, Discover and Tomy B. Salon gift cards, cash and personal checks.
A $25 fee will be assessed for returned checks.
Tomy B. Salon gift cards are not redeemable if reported as lost or stolen. Donation certificates are non-transferable.
All service sales and gift card sales are final.
Retail items can only be refunded if unused, in its original packaging, and presented with a receipt within 14 days of purchase. In some situations, a restocking fee will be charged.
Refunds will be issued in Store credit only.
At Tomy B Salon’s discretion, some non-receipted returns accompanied by a photo ID may qualify to receive a gift card for the lowest selling price. All returns are subject to system verification.
SPECIAL CONDITIONS POLICY:
Please notify our Salon before reserving your treatments if you have special physical concerns.
We do believe that every client has the right to privacy and confidentiality. The conversations you have with your stylist or therapist will remain confidential, as will your health history.
Client lists and email lists are confidential. We do not share our client lists with outside companies.
OTHER TIPS FOR YOUR VISIT:
Please do not bring valuables with you; we are not responsible for lost or stolen items.
Please respect the right to a relaxing atmosphere for all guests. We ask that you refrain from talking on your cell phones inside the salon.
1 hour street parking is available or visit the free municipal lot next to Ralph’s Italian Ices. In addition there is a parking lot in the rear of the Salon building.